Privacy notice

What data we collect

Kingfield Hotel collects the details you provide on the Wi-Fi sign-in form, including your name, email address, room number, optional phone number, and consent choices. We also collect network redirect information supplied by the Wi-Fi system, your device MAC address where supplied by the controller, your IP address, and your browser user agent.

Why we collect it

We use this information to provide guest Wi-Fi access, support network operations, protect the service from misuse, and keep an operational record that the Wi-Fi terms were accepted.

How long we keep it

Guest Wi-Fi session records are normally kept for 365 days, unless a longer period is needed to investigate misuse, comply with legal obligations, or resolve a support request.

Marketing consent

Marketing consent is optional and is stored separately from Wi-Fi terms acceptance. You do not need to give marketing consent to use the guest network.

Deletion requests

To ask about your data or request deletion, contact the hotel team using the support details provided by reception.